Terms & Conditions

1. Introduction

Welcome to Regina Home Decor. These terms and conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to abide by these terms. Please read them carefully.

2. Orders and Payments

2.1. Placing an order: All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order.

2.2. Pricing: All prices are listed in Ringgit Malaysia and are inclusive of applicable taxes. Shipping fees may apply and will be added to your total during checkout.

2.3. Payment: We accept various payment methods, including credit/debit cards and online payment services. Payment must be made in full at the time of purchase.

3. Shipping and Delivery

3.1. Delivery areas: We offer delivery within Selangor/Klang Valley, Malaysia. Please check our delivery page for specific locations.

3.2. Delivery time: Estimated delivery times are provided during checkout and are subject to change due to unforeseen circumstances.

3.3. Shipping charges: Shipping fees are calculated based on the delivery address and the total weight of the items in your order.

4. Returns and Refunds

4.1. Returns policy: If you are not satisfied with your purchase, you may return it within 1 day from the date of delivery. Please refer to our Returns Policy for detailed instructions.

4.2. Refunds: Refunds will be issued in the original form of payment and may take 30 days to process.

5. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.

6. Intellectual Property

6.1. Content: All content on our website, including images, text, logos, and graphics, is protected by copyright and other intellectual property laws.

6.2. Usage: You may not reproduce, modify, distribute, or use any of our copyrighted content without our prior written consent.

7. Limitation of Liability

Regina Home Decor shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Selangor, Malaysia.

9. Changes to Terms & Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By continuing to use our website or services after any updates, you agree to be bound by the revised terms and conditions.